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New handbook supports healthcare support workers throughout their career

Date: 29 June 2023

A new digital handbook for healthcare support workers (HCSWs) has been developed by NHS England elearning for healthcare in partnership with the London region HCSW programme team.

The handbook serves as a ‘one stop shop’ of resources that are relevant to existing and future HCSWs. It captures many areas of the HCSW's journey including applying for a HCSW role, Care Certificate, career development, skills and “day in the life of” videos to showcase all the opportunities a HCSW can work in.

There is also a support section which signposts learners to further information such as raising concerns, health and wellbeing, and buddying.

The resource is aimed at HCSWs, people interested in a HCSW role, HCSW leads in Trusts, nursing leads and educational leads.


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Healthcare Support Workers’ Handbook

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